Help and FAQ

If you need help purchasing from our store, don't hesitate to contact us via email at any time, or call us during CET business hours: +46 31 780 21 63.

We will shortly provide a more thorough help page and an FAQ section here. See also our terms and conditions.

To shop at Gnutiken is the simplest thing. Once you've found an item you'd like to purchase, you click on the "Add to cart" button attached to each product. The shopping cart in the margin will reflect what's been added so far.

You can also choose "View cart" at any time to see a more detailed view of the shopping cart contents, with the option of changing the quantity of or removing an item in the cart.

When you'd like to check out and pay, you simply click on the "Checkout" link under the shopping cart.

On the checkout page you'll be asked to fill in personal information and shipping address. Here will also the shipping cost be presented. Shipping fees depend on weight and shipping country.

After that is done, you'll be asked to review your order, after which you are set to pay using PayPal.

At PayPal you can either pay securely using your credit card, or, if you have a PayPal account, log in and pay securely using your PayPal account.